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Job Description

Job Description:

- Manage assigned customer accounts; 

- Know and understand customers‘ minds. 

- Remind and convince customers of payment due date and loan details; 

- Negotiate with clients to resolve account matters; 

- Handle customer’s complaints and provide assistance with problems they encounter;

- Liaise with other departments involved in collection of accounts;

- Other tasks assigned by manager.

Requirements:

- >= 6 months’ experience in sales/customer service/debt collection is preferred but not compulsory

- Conversational English

- Good at Tagalog is compulsory. 

- Good task management skills;

- Reliable, honest and hard-working.

Benefits:

- Salary: 15.000 PHP - 25.000 PHP + commission;

- Young, dynamic and creative working environment;

- Social, medical and unemployment insurance in accordance with law;

- Opportunity to take challenge and build up successful career in a new promising industry.

Working time:

- Monday – Friday: 8h30 – 17h30, Saturday Morning: 8h00 - 12h00

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