Job Description
We are Hiring onroll for Customer Service Staff – Fullfillment center Boxme Global :
Overview of the Role
• Handle and Process Sales Orders based on customer’s requirements
• Coordinates Logistics Operation, inventory allocation, consolidations of orders.
• Monitor and ensure all orders are duly delivered to customers within a stipulated operation turnaround time.
• Process Customer’s complaint or issues if any.
• Perform clerical or administrative support, data updates and other ad-hoc duties.
• Ensure customer satisfaction and provide professional customer support.
Requirements :
• Experience working with customer support.
• Preferred from: E-commerce, Logistics, Supply chain.
• Good communication skills
• Good in English and Talagog
• Ability to work under pressure
Why Boxme?
• You will be in a fun and young working environment.
• We don’t celebrate superhero achievement as everyone works in a team.
• Have ideas? Bring them in to change the world of e-commerce.
Additional Information :
• Working location: Agung Karya VI Blok A, Kav. 5, Jakarta, Indonesia, 14340
• Working hour: Monday – Friday: 08:30 – 17:30 (1hour for lunch break), Saturday: 8:00 – 12:00
• Salary range: 4.000.000 – 6.000.000 IDR